RETURNS AND REFUNDS
You can request a return for a purchased product only in the following cases (pursuant to Legislative Decree 206/2005):
- the request must be made within 14 days from the date of receipt of the items.
To initiate the return procedure, you must send an email to info@lecult1944.it stating "return request" in the subject line.
Once the request has been made, an email will be sent with the return document to be inserted inside the package and the shipping label to be affixed to the outside of the package. The transportation costs for returning the product will be borne by the customer, except in cases where the return is due to product defect or shipping error.
Acceptance of returned goods occurs only in the following cases (pursuant to Legislative Decree 206/2005):
- the product must be intact and unused
- the tag accompanying the product must not have been removed
- the return of the product purchased online must be made exclusively by following this procedure.
After verifying the aforementioned conditions, Le Cult 1944 Srl will refund the amount paid. In the absence of the aforementioned conditions, the product will be returned.
Note: Returns of items purchased online will not be accepted unless the above procedure has been followed and the above requirements have been met.